Terms of Service

Terms governing the use of Viento Digital services and website.

Agreement to Terms

By accessing or using the website vientodigital.com and the services provided by Viento Digital ("we," "us," or "our"), you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you may not access our website or use our services.

Services

Viento Digital provides custom software development services, including web applications, mobile apps, SaaS platforms, eCommerce solutions, and related consulting. The specific scope, deliverables, timeline, and fees for each project are defined in individual service agreements or statements of work executed between Viento Digital and the client.

Intellectual Property

Unless otherwise specified in a written agreement, all intellectual property rights in custom software developed for a client are transferred to the client upon full payment. Viento Digital retains the right to use general knowledge, techniques, and non-proprietary components developed during the project. Pre-existing intellectual property, open-source components, and third-party licenses remain subject to their respective terms.

Client Responsibilities

Clients agree to provide timely access to necessary information, assets, and feedback required for project delivery. Delays caused by the client in providing required materials may affect project timelines and deliverables. Clients are responsible for the accuracy and legality of content they provide for inclusion in their projects.

Payment Terms

Payment terms are defined in the applicable service agreement or statement of work. Unless otherwise agreed, invoices are due within 15 days of issuance. Late payments may incur interest charges and may result in suspension of work until outstanding balances are resolved.

Confidentiality

Both parties agree to maintain the confidentiality of proprietary information shared during the course of the engagement. This obligation survives the termination of the business relationship. Confidential information does not include information that is publicly available or independently developed.

Limitation of Liability

To the maximum extent permitted by law, Viento Digital's total liability for any claims arising from our services shall not exceed the total fees paid by the client for the specific project in question. We shall not be liable for indirect, incidental, consequential, or punitive damages.

Warranties

Viento Digital warrants that services will be performed in a professional and workmanlike manner consistent with industry standards. We provide a warranty period as specified in the service agreement for defect correction in delivered software. This warranty does not cover issues arising from client modifications, third-party integrations not managed by us, or misuse of the software.

Termination

Either party may terminate a service engagement as specified in the applicable service agreement. Upon termination, the client shall pay for all work completed up to the termination date. Provisions regarding intellectual property, confidentiality, and limitation of liability survive termination.

Governing Law

These Terms of Service are governed by the laws of Mexico. Any disputes arising from these terms or our services shall be resolved through good-faith negotiation. If negotiation fails, disputes shall be submitted to the competent courts in Mexico City.

Changes to These Terms

We reserve the right to modify these Terms of Service at any time. Changes will be posted on this page with an updated effective date. Continued use of our website or services after changes are posted constitutes acceptance of the revised terms.

Contact

For questions about these Terms of Service, please contact us at: info@vientodigital.com

Last updated: March 2026